Three Broadband Support

The speeds you’ll get will depend on a lot of different factors including location and the plan you choose. If you’re not happy with your broadband service, you have a 14-day money back guarantee.

Three Home Broadband offers you a home internet connection using cellular technology ranging from 4G to 5G and 5G Fixed Wireless Access. The upper limits of this technology can be faster than both fibre and traditional broadband providers. See the difference between Three’s 5G home broadband and fibre broadband.

The easiest way to know which broadband options are best suited for your area is to visit our Coverage Checker and find out what speed is available at your address.

If you have 5G in your area but not inside your house, you can choose the engineer-installation option. Our engineers will install a broadband receiver on your home and test it, to ensure you’re getting the fastest possible broadband speeds in your home. The engineer-installation option is only available on our 3 Broadband Unlimited 5G Gold plan currently.

To see how fast your current home broadband provider is, you need to do an internet speed test. You can do this on our dedicated broadband speed test page.

If you're experiencing slower speeds, read our article on how to fix slow wifi.