12M SIMO plans are available to all customers; FTCs, Ports & P2P. Existing 30Day SIMO & Billpay customers who are out of contract are eligible in Save scenarios.

12M SIMO will be available via all channels (Online, Care & all Retail). It will not be available however via online SS for customers on existing Bill Pay plans. 

Yes, customers will become upgrade eligible in the final 3 months of their 12M SIMO contract. As per standard upgrade rules.

Yes, this will be built into the plan.

For use in Save scenarios, Care will have the functionality to set the customer up a second time on this plan.

Yes, and this will be calculated accordingly based on remainder of term.

Yes, family discount is available on all bill pay plans.

Yes, 5G is included in the 3 Bill Pay Unlimited Plus SIMO 12M plan and is available as an add-on ‘5G Access’ with the 3 Bill Pay Unlimited SIMO 12M plan.

Yes, add-ons are available to the 12M SIMO except for; 100 Minutes, 100 Mins 30 Day, Unlimited Mins, Unlimited texts, Insurance 1, 2 & 3. 

With prepay, you must top up your phone with credit. These plans give you more control over your spending. Bill pay gives you a set amount of calls and texts along with All You Can Eat Data. There’s a lot more flexibility and it removes the need to remember to top up. You can also get a new smartphone at a great price. Bill pay runs on a 30 day rolling contract, or 24 month contract when buying a phone.

You’ll find some of our best offers on this page, but can also browse our online shop for more. When you're ready to make the move, visit your My3 account and select the "Upgrade Device" option. You’ll be presented with several available plans and devices. Just choose a device and plan and complete checkout to move to your new bill pay plan.

Yes, you can add spend alerts whenever you like. Just follow these steps:

1. Visit your My3 Account on My3 and click Manage Alerts
2. Choose the amount you wish to be alerted at - eg €5.00
3. When you reach the alert level, we'll text to let you know

If you’re moving from Three Prepay, we've picked out some of our best deals for you already. You should also check out our online exclusive offers.

You’ll find the same phones on prepay and bill pay. The difference is how much you pay up front for the phone and your monthly service rate. Bill pay plans with phones are also 24 month contracts.

The most important things to consider are the upfront cost, monthly cost, contract length and the phone you want to buy.

If you're already on Three Prepay, you've been enjoying our 97% national network coverage. That means you can move to bill pay with confidence and forget about topping up for good! You can also get a new phone at a great price.