Three’s here to keep you connected & answer your questions.
Frequently Asked Questions
If you have any questions about your Three account, you can visit Three.ie or My3. Our care and chat agents are ready to answer your questions and our Three Stores are open for emergencies. You can find out more here.
If you are a business customer you can contact our business chat team here.
Bring your Three phone for repair into our Three Stores or you can get your phone repaired directly with our partner Fonfix.
Three will not contact you about an upgrade unless you are opted in to Three's marketing permissions. If you would like to hear more from Three you can choose to hear more from us here. If you are a business customer you can contact us on 01 6095255
Carphone Warehouse store closure does not change the terms and conditions of your contract with Three. You can find more information on your agreement with Three on My3. If you are a business customer you can contact our business chat team.
If you signed up to your contract with Three at a Carphone Warehouse store, nothing has changed for you. If you have any queries about your Three account, you can check it by logging into My3 or contact our chat team at https://www.three.ie/web/chat/.
You can find out where your nearest Three Store is by visitng https://www.three.ie/stores/ or you can contact our support team who can help answer your queries. If there is no Three store near you can shop online and even get an in-store experience from the comfort of your own home thanks to 3Store Connect.
You can upgrade and buy a new phone directly from Three. You can find out how you can upgrade here or you can find out more on Three.ie. If you are a business customer you can contact us on 01 609 5255
You won’t be able to use your Carphone Warehouse gift voucher in a Three store. Please visit carphonewarehouse.ie for more information or call 1800 806 200.
Yes, if you still need to contact Carphone Warehouse, please visit carphonewarehouse.ie or call 1800 806 200.
Please call 1913 and request the contact be cancelled.
Please Call 1913 and we can help.
You’re still under warranty and you can bring your Three phone in for repair via our Three stores or direct with our repair partner https://www.fonfix.com/if you require the device to be replaced you must contact Carphone Warehouse, please visit carphonewarehouse.ie or call 1800 806 200.