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Frequently asked questions

Information on the means ofaccess to Emergency Services (Emergency Means), Public Warning Systems (PWS) and Value Added Services (VAS) or Premium Rate Services has been compiled by BEREC* and is available at the links below:

*Body of European Regulators for Electronic Communications

Usually your phone will look for the local network and will automatically connect when you switch on your phone or turn off flight mode. If you're unsure about roaming before you travel our messaging team can help you here.

If you want to use data abroad, make sure that mobile data roaming is switched on via your phone settings. Our handy device guide can help you here.

Your charge will depend on your price plan. Enter your Three mobile number and the country you're visiting above to see the charges.

There are two roaming caps that are automatically applied to all customer's accounts.

The first cap is set at a default value of €61.50 (incl. VAT).The second cap is set at a default value of €123 (incl. VAT).

You can change this at any time by contacting customer care on 1913 from Ireland, or +353833333333 from abroad.

As soon as you reach the data caps you will receive an SMS to inform you. You will then have the option to text REMCAP to 50232 to remove the cap for that billing cycle. If you choose to remove both caps, you will then be charged for any further data roaming usage.

This means that Three Ireland do not have roaming agreements available in the country you are visiting.