Your phone should automatically pick up a Three sister network, but to make sure you stay connected to it while you roam, you might need to set it up manually. This will also make sure that your mobile doesn’t wander onto a different service provider!

Here’s how:

Blackberry: Manage Connections > Mobile Network Options > Network Selection Mode > Manual. Handset will automatically search for other available networks. Select Three network or Three network code.

HTC: Settings > Wireless & Networks > Mobile Networks > Network Operators > Search Networks. Handset will automatically search for other available networks. Select Three network or Three network code.

iPhone: Settings > Carrier > Handset will automatically search for other available networks. Select Three network or Three network code.

LG: Settings > Network > Select Network > Manual. Handset will automatically search for other available networks. Select Three network or Three network code.

Nokia: Settings > Phone Settings > Phone > Mobile Networks > Operator Selection > Manual > Network Operators. Handset will automatically search for other available networks. Select Three network or Three network code.

Samsung: Settings > Connectivity > Network > Network Selection > Manual. Handset will automatically search for other available networks. Select Three network or Three network code.

Sony Ericsson: Settings > Connectivity > Mobile Networks > Network. Handset will automatically search for other available networks. Select Three network or Three network code.

Happy Roaming!

Turning data or data roaming off

Unlike a traditional mobile phone, a smartphone will send and receive data even when you are not using it. Smartphones regularly check your email, Social Networks and other applications that you may have downloaded, for updates.

Sometimes this can lead to unexpected data charges.

So you don’t get unexpected data charges we recommend.

1. If you are a Bill Pay customer :changing to one of our Smartphone plans that offers All you can eat data: Mini Flex Max, Classic Flex Max, Super Flex Max, Mega Flex Max, Ultimate Flex Max.

2. Regularly checking your usage and spend using My3. Click here for more information on My3.

3. Making sure you don’t have apps running in the background that they might still be using data. Always shut down apps individually after use.

4. Turning data off (which will mean you can’t use email, social network sites or other apps without turning it back on. However it will mean that it won’t regularly check for updates leading to unexpected data charges)

Tap Settings
Tap Mobile networks
Tap Data connection
Tap Off

You may also want to turn data roaming off to also prevent bill shock. Click here to find out more on this.

Roaming with Three

Frequently asked questions