Policies

Explore our policy documents.

Privacy Policy

Privacy Policy

The steps we take to guarantee your privacy.

Privacy Notice

Privacy Notice

Get the latest updates on our privacy policy.

Cookie Policy

Cookie Policy

Cookies help us give a better service. Here’s how we use them.

Network Management Policy

Network Management Policy

See more on network management at Three.

Unlocking Policy

Unlocking Policy

Our terms on unlocking eligibility and requirements.

Online Dispute Resolution

Online Dispute Resolution

Dial 1744 free from your Three number, add your credit or debit card and top up what you like. Saving your details for next time makes it even faster.

Code of Practice

Code of Practice

How Three complies with legal obligations.

Accessibility Policy

Accessibility Policy

Our standards and practices in providing services for people with disabilities.

Acceptable Use Policy

Acceptable Use Policy

How our network and services should be used.

Procurement Policy

Procurement Policy

We’re dedicated to value in sourcing suppliers and services.