Policies

Explore our policy documents.

Code of Practice

How Three complies with legal obligations.

Privacy Policies

Privacy matters at Three - explore all our privacy policies in one place.

Online Dispute Resolution

Dial 1744 free from your Three number, add your credit or debit card and top up what you like.

 

Accessibility Policy

Dial 1744 free from your Three number, add your credit or debit card and top up what you like.

 

Network Management Policy

See more on network management at Three.

Acceptable Use Policy

How our network and services should be used.

Unlocking Policy

Our terms on unlocking eligibility and requirements.

Zero Tolerance Policy

At Three, we have a zero tolerance policy towards bullying and harassment in any form of our staff.

Protected Disclosures

Find out more about or make a protected disclosure to Three.

Procurement Policy

We’re dedicated to value in sourcing suppliers and services.

Partner Code of Conduct

Our code of conduct policy for supplier partners.

3Community Policy

Our policy for use of the 3Community.

 

3Wifi Policy

The terms and conditions you agree to when using 3WiFi service.