The process explained
Our device refurbishment includes;
1. Device Assessment
Each phone is carefully inspected to evaluate its condition and identify any cosmetic damage.
2. Data Removal
All previous customer data is securely erased and devices are reset to factory settings using best-in-class data wipe software.
3. Comprehensive Testing
Key features including the battery, display, cameras, speakers, buttons and connectivity are tested by certified experts via a 30-point inspection process.
4. Repairs & Replacement
Any faulty components are repaired or replaced with high-quality, manufacturer parts where required.
5. Professional Cleaning
Devices are thoroughly cleaned and sanitised inside and out.
6. Final Quality Check
A final inspection ensures the device meets our refurbishment standards before sale.