Head Office Dublin
Come work with us in Dublin’s vibrant docklands and create unforgettable experiences for our customers.
Business
Business

Three Business encompasses the acquisition and retention of business customers through our Business Development Executives, Business Account Managers and Customer Care. We also promote our propositions, products and services by working closely with the handset and marketing communication teams.

Commercial
Commercial

We support our stores, maintain and manage all aspects of sales on three.ie and create campaigns to drive demand for Three’s products and services. We create exciting experiences and offers for customers using Three’s extensive sponsorship portfolio. We also devise and manage our propositions to ensure that Three has the best range of smartphones and data devices in the market.

Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

Three always makes sure that the customer is at the heart of everything we do. CRM makes this vision a reality, ensuring that we provide an exceptional level of service to our customers at all times.

Finance
Finance

We look after the financial controls, analysis and performance review of the business, and support the delivery of profitability objectives. The team encompasses procurement, revenue assurance, risk management and financial reporting. We set commercial targets, actuals and forecasts. We’re also responsible for taxes that may affect the company, as well as payroll and employee expenses.

IT and Networks
IT and Networks

We look after all aspects of Three’s network build and maintenance at home and while roaming. We make sure Three has the best population network coverage for voice, text and broadband. The team are responsible for the design, implementation, testing and rollout of all new hardware and network functionality. We also manage all internal IT systems.

Legal and Regulatory
Legal and Regulatory

We make sure that Three is compliant with its legal and regulatory obligations. The Legal team provide legal advice on all aspects of Three’s business. This covers everything from advising on new propositions, to drafting our newest sponsorship or network supply contracts. The Regulatory team represents Three in dealing with industry and statutory bodies like ComReg. The Regulatory team also ensures that Three adheres to regulatory requirements that apply to the telecommunications sector and Three’s products and services.

People and Property
People and Property

The People and Property team look after all employees and property at Three. Our job is to hire the best people and to support them throughout their career with the company. We support employee development and help create an environment that makes Three a great place to work. We also take care of the physical environment of the stores, contact centre and customer services.

PR and Communications
PR and Communications

Three’s award-winning PR & Communications team manages corporate PR, internal communications and corporate social responsibility, providing engaging communications to employees, customers and the media. The team also builds and maintains media relationships to deliver company news and support Three’s strategic objectives through planned PR and media activity.

Wholesale
Wholesale

The team looks after Three’s MVNO agreements with our partners. We also ensure all wholesale agreements for international roaming are in place to meet the business’ needs.

Customer Care Limerick
Are you a people person? Join our Limerick team and help our customers connect with friends, family, and our best offers.
Customer Care Limerick
Customer Care

We help Three customers with everything from account support to information on the latest offers and beyond. Along with front line support through inbound and outbound calls, we deal with customer billing and service queries, while making customers fully aware of all Three’s value product and service offerings.

Retail Nationwide
Retail
Retail

Our retail stores are nationwide. We own 34 Retail stores as well as 29 franchise stores across Ireland. The retail channels sell both consumer and business products.

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