Custom Music On Hold
The 3Connect UC Portal gives you the ability to upload and select audio files to play while your customers are on hold. The Custom Music on Hold features allows you to replace the generic hold music with audio of your choice by upload and select audio files to play while your customers are on hold.
The SIP-based 3Connect Softphone Application is the perfect complement to the 3Connect Portal account. The 3Connect App allows users to make and receive calls from their iOS or Android device using their 3Connect account.
Softclient Advanced Configuration
The Softclient app has several features; call recording, contacts, call history, call transfer, call holding, integrated voicemail, muting and speakerphone and multiple call support.This video will cover the recommended settings for iOS and Android users to get the most out of your Softphone.