Powering innovation: how Three supports NRG Awareness’s growth

How seamless connectivity helps NRG Awareness drive efficiency and innovation in energy-efficient heating solutions.

Simplifying heating technology for a sustainable future

Operating independently from Cork, Ireland, NRG Awareness is a proud member of the U.S.-based SeaBox Group, a leader in customised modular building solutions. With a track record of innovation and zero system failures, the company pioneers energy-efficient heating system designs that help customers transition away from unreliable installation practices.

NRG Awareness thrives on simplicity, ensuring professionals can integrate cutting-edge heating technologies seamlessly into their designs. By prioritising reliability, affordability, and customer satisfaction, the company has built a strong reputation for excellence in both product development and ongoing installer supports.

Overcoming industry challenges with expertise

With over 100 years of combined industry experience, NRG Awareness recognised persistent challenges in the heating sector:

• Installers struggled to stay updated on rapidly evolving technology.
• Frequent callback issues led to wasted time and resources.
• Inefficient circulation and inaccurate heat delivery resulted in energy wastage.
• Customer dissatisfaction remained a widespread issue.

These challenges affected all fuel-type systems, and as heating technology advanced, the need for smarter, more adaptable solutions became even more critical.

The role of Three in NRG Awareness’s success

To stay ahead of industry demands, fast, reliable communication is essential for NRG Awareness. From liaising with customers and installers to managing suppliers and staying informed about the latest innovations, seamless connectivity is at the heart of the company’s operations.

Recognising the need for a more robust communications setup, Managing Director Mark Dineen visited Three’s Daunt Square store in Cork for a face-to-face consultation. After discussing the company’s requirements with one of our business experts, Darren, NRG Awareness took the first step in enhancing its connectivity with 5 business mobile phones.

As the company continued to expand, so did its need for reliable communication. Today, NRG Awareness operates with:

• 9 registered business phones, ensuring seamless coordination across teams.
• 5G broadband, enabling real-time access to critical industry updates, training materials, and virtual client consultations.
  

This enhanced connectivity allows NRG Awareness to focus on innovation, strengthening customer relationships, and driving efficiency without disruption.

A strong partnership for the future

Both Three and NRG Awareness share common values – a commitment to quality service, strong working relationships, and a focus on adapting to technological advancements. This partnership ensures that as NRG Awareness continues to grow, it has the connectivity solutions needed to support its mission.

With Three’s reliable mobile and broadband services, NRG Awareness is well-equipped to deliver cutting-edge heating solutions, enhance customer experiences, and scale for future success.

Interested in how Three Business’s range of connectivity solutions can help your business thrive? Book a call with our team today.