Only handsets purchased from Three can be unlocked.
If you are a Prepay customer you must have topped up by €150 before you can request an unlock code.
You can make sure you’re eligible to request an unlock code by clicking Chat now on the left to speak with an advisor (between 07.00 and 23.00, Monday - Sunday).
You will need the phone’s IMEI number to request an unlock code. You can find your IMEI by typing *#06# into the phone.
Click here to see how long it will take to receive your unlock code if you are eligible.