Customer Notification

"Under Regulation 17 of the European Communities (electronic communications networks and services)(Universal Service and Users’ rights) Regulations 2003 an operator shall, not less than one month prior to the date of implementation of any proposed modification, notify its subscribers to that service of the proposed modification in the conditions of the contract for that service, and their right to withdraw without penalty from such contract if they do not accept the modification."

If you are a subscriber to the services affected by these changes and if you do not accept these changes you may cease to use the service without penalty by giving us written notice in accordance with 3's terms and conditions prior to the implementation date of the change.

Notice to 3 Broadband Customers - 8th June 2010

3's €19.99 per month broadband to remain at 15GB.

Following additional research, 3 has decided to keep its current broadband price plan to €19.99 per month for 15GB. 3 will not be reducing the allowance to 10GB and all other terms and conditions remain the same. 3 plans to introduce a wider range of price plans to meet different customers' needs in the coming weeks so watch this space for more great value broadband from 3.

Notice to 3 Broadband Customers - 28th April 2010

3Pay Broadband Customers.

From 8th June 2010, the data usage allowance associated with broadband monthly top up will change as follows:

Current monthly data usage allowance	New monthly data usage allowance
10GB	7.5GB

These changes to data usage allowance do not affect the monthly price for Pay Monthly or 3Pay Broadband.

3Pay Customer Notification – 16th April 2010

We wish to advise 3Pay customers that due to a system error your bonus top-up credit may not have been applied to your account. This credit has now been applied and we have texted those customers affected. However, if you have not received a text and feel that you may have been impacted, please call our customer care team on 1913 - Free from any network in Ireland. Please note that not all customers were affected by the system error.

Notice to 3 Pay Customers - 6th April 2010

The extra credit promotion offered to 3Pay customers (new and existing) will be changing from May 2010. From that date for every month in which 3Pay customers tops up by €20 or more they will receive an additional €5 credit for a maximum period of 10 months. This promotion will end on September 30th 2010.

Notice to 3 Pay Monthly Customers - 12th February 2010

From the 21.05.10 the following rates will apply for voice calls to international destinations on pay monthly plans:

New rates for Pay Monthly Plans
International Calls to	Current rate (inc.VAT)	New rate (inc.VAT)
Band 2	€0.40	€0.44
Band 3	€0.30	€0.35
Band 4	€1.75	€2.01
Band 5	€2.45	€2.82
Band 6	€0.50	€0.58

No other price plans are affected. If you are a subscriber to the services affected by these changes and if you do not accept these changes you may cease to use the service without penalty by giving us written notice in accordance with 3’s terms and conditions prior to the 21st May 2010.