Three SOS
Welcome

Smart insurance for your phone.
Ask in store or call 1913

So, you've just got a shiny new phone? You can't put it down and you don't know how you ever lived without it. Unfortunately, theft of smartphones is on the rise. Even if disaster strikes, it helps to be covered.

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How to claim:

Damaged, lost or stolen your phone, here's what to do...

In case of Emergency

Damaged Phones:

Download and fill the form.

If the phone is beyond repair (eg - in pieces or crushed) - send it back with the form. Otherwise, hold onto the phone and Phonecover will arrange a courier to collect it. We'll also provide a loan phone if required.

Repair of the phone will take 5-7 working days on receipt of the damaged phone.

Lost or stolen phones

Make sure you contact us to suspend your SIM on 1913 within 48 hours of loss/theft.

Complete the claim form below, give detailed information on both circumstances of loss/theft. Ensure your form is stamped by the Gardai - for both lost and stolen claims.

Claim will be process and Phonecover will be in touch to provide a replacement phone, usually within 24 hours of receipt of a successful claim form.

Need to contact Zurich about a claim, call 1850 797 000

Contact outside Ireland: Call +353 1 2973270
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Purchased your phone before the 3rd of December 2015? You'll need a slightly different form. Click here to get it.
Why Three

We know your phone is important to you

If it's lost, stolen or damaged, you need a fast, simple solution. That's what you will get with Three SOS underwritten by Zurich Insurance plc.

Benefits of Three SOS

Three SOS

All of our Three SOS policies protect your phone against accidental damage, theft and loss whether you're on Prepay or Bill Pay.

Why Three

All policies cover:

Screen Damage

Don't worry about those little smashing noises!

Liquid Damage

Liquid damage is covered

Accessories Cover

Up to €150 - now that's nice to know

Total Write Off

We don't just cover damage - if your phone is a write off we're there for you too

Worldwide Cover

Don't worry if something happens to your phone when you're abroad - just remember to get in touch within 48 hours!

Loan phone

We provide a loan phone when your phone is being repaired at no extra charge

Courier Service

We can send a courier to collect and replace your damaged phone at no extra cost

Replacement phones

Our replacement phone are manufacturer approved and come with a minimum 3 month warranty

Policy Excess

You will be required to pay an excess payment for each and every successful claim. The amount of this excess is as stated on your Policy Schedule.

Policies and Pricing



Three SOS

Mobile Phone Insurance

For example you can insure a Samsung Galaxy J5

Monthly: 

€3.99

Annual: 

€45

(Prepay only)
More details
Worldwide
Loss
Theft
Accidental Damage/Write Off
Liquid Damage
Number of claims per annum
2
Accessory Cover
up to €150
Airtime Charges
up to €1500
Excess you pay in the event of a claim
€25
For example you can insure a Samsung Galaxy 2017

Monthly: 

€6.99

Annual: 

€75

(Prepay only)
More details
Worldwide
Loss
Theft
Accidental Damage/Write Off
Liquid Damage
Number of claims per annum
2
Accessory Cover
up to €150
Airtime Charges
up to €1500
Excess you pay in the event of a claim
€45
For example you can insure a iPhone 6S 32GB

Monthly: 

€12.99

Annual: 

€145

(Prepay only)
More details
Worldwide
Loss
Theft
Accidental Damage/Write Off
Liquid Damage
Number of claims per annum
2
Accessory Cover
up to €150
Airtime Charges
up to €1500
Excess you pay in the event of a claim
€65
Worldwide
Loss
Theft
Accidental Damage/Write Off
Liquid Damage
Number of claims per annum
2
2
2
Accessory Cover
up to €150
up to €150
up to €150
Airtime Charges
up to €1500
up to €1500
up to €1500
Excess you pay in the event of a claim
€25
€45
€65
Subject to underwriting criteria. The price point available to customers will depend on the phone selected. Each phone is priced based on an underwriting risk assessment as well as the value of the device. Terms and conditions apply. Three SOS insurance products are underwritten and provided by Zurich Insurance plc. Zurich Insurance plc is regulated by Central Bank of Ireland.