Posts with Tag: social media

Reviewing the reviewers – ignore them at your peril!

Your customers play a huge part in shaping your brand’s reputation and online presence. So much so, that one negative review online can result in an untold amount of lost business. However, an engaging and effective response can turn even the worst reviews on their head....read more

Sing one song with many voices: how to ensure customers have a consistent brand experience

Business growth is always a good thing, but with it comes the risk of a diluted brand message and inconsistent customer experiences. One way to ensure your business is ‘singing one song with many voices’ is through an enterprise-class communications system - and as Three’s Technology Consultant Stephen Mulligan explains, that doesn’t have to be complex or costly for any size business....read more

Unified Communications and Collaboration: Your customers come first. Let them know it.

Great customer service doesn’t become less important simply because you’re not meeting your customers face-to-face. But it can become more difficult. In the first blog of our series 'Good Relationships Start With Good Communications', Owen Kirwan of Three Ireland reveals how you can improve customer relations by ensuring customers can always speak to the right person at the right time....read more

Social Media Spotlight: How Conor McCabe Photography impresses clients in real time

In this second blog of our series “All Businesses are Media Businesses”, we talk to Conor McCabe – an entrepreneurial photographer who finds social media is the perfect place not only to showcase his work, but also to make a World Record attempt....read more