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Three.

Security & Safety.

Three. About Three.

The Irish mobile operators have devised an industry Code of Practice for the responsible and secure use of mobile services. The Code establishes the standards which mobile operators will adhere to on the issues of Parental controls for minors' access to mobile services; malicious or offensive person to person communications, Spam, Internet access, Premium rate services and Access Controls for content services.

Lost /Stolen mobiles

There are simple steps you can take to protect your mobile in case it is lost or stolen.

Record your 15 – digit IMEI (International Mobile Equipment Identification) number – your mobile's unique serial number. You'll find it on the back of your mobile underneath the battery. Or, key in *#06# and your IMEI number will appear on your mobile's screen.
You'll need to report both your IMEI number and your Three mobile number if your mobile is lost or stolen. Regularly transfer details of the contacts on your mobile to your PC, so if your mobile is lost or stolen, your contacts will be saved. Check your user guide for details of how to do this.

Security Locks – PIN

We recommend that you use your SIM Personal Identification Number (PIN). Details on how to set your PIN are in the Security section of your User Guide.

Three Code of Practice

The Code highlights our commitment to our customers. It ensures they are fully aware of all our policies & procedures.Ts&Cs.

Download the 3 Code of Practice.

Read Terms & Conditions