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Bullying and Malicious Communications.

Three. About Three.

Regrettably, mobile phones afford senders of bullying or malicious communications new ways of harassing a person even when they are no longer within sight. This can take the form of offensive phone calls, texts, images or video.

What you should do:

  • Be careful about who you give or lend your mobile to and who you give your phone number to.
  • If you receive abusive messages or calls, keep a record of the times and dates, save the message to your mobile phone and always tell a parent or teacher
  • Always tell someone you trust what's happening e.g. your parent or teacher - they may want to contact the Gardaí.
  • Do not reply to abusive or rude text, picture or video.
  • Do not forward any such messages as they could be assisting a bully or breaking the law.
  • If you are being bullied or harassed you can request us to change your number for free. To do so please contact our helpdesk to request a number change for your account.

Anonymous Call Rejection

Anonymous Call Rejection - the ability to automatically reject a call from someone that has withheld his/her CLI (Caller Line Identification).

A number of third party handset applications are available to facilitate anonymous call rejection (ACR). In order to avail of these applications, a customer needs to download the application and personalise their settings. Depending on your type of handset, you can visit the manufacturer "app-store" to find these applications.

Visit Google Marketplace (for Android) | Visit iTunes Appstore (for iPhone)

Three KidsSafe

Three's KidSafe application enables parents or guardians protect their children from bullying and malicious communications by enabling them to manage their child's usage. This safety feature ensures parents know who, when and how their child is using their mobile phone - more importantly the KidSafe application ensures children are communicating with their trusted friends and family without any intrusions.

 
 
 
 
 
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