is currently unavailable

Three services are currently undergoing scheduled maintenance and will be unavailable from 10:30 PM on Wednesday 13th June, 2018 until 01:00 PM on Thursday 14th June, 2018. While the upgrades are taking place during the evening / night to ensure as little disruption as possible, we nonetheless apologise for any inconvenience caused. We'll be up and running again shortly.

What do I do now?

I want to pay a bill

Why not use our freephone number 1913 and choose the option for billing and payments

I need to check whether I am due an upgrade

Dial 1913 and follow the option for upgrades

Where can I request a PUK code

It's 1913 and follow the option for technical support

Prepay customer?

I want to get my prepay balance

Prepay customers can check their balance by dialling 1745 and the call button

I need to buy/top up my credit

If you have a top up voucher you can apply it by calling 1744

Other queries

If you have an urgent query, please contact our team on Facebook, Twitter, or will be available until 10PM this evening.