is currently unavailable

As Three and O2 are coming together, will be offline for 13 hours from 6p.m. on Sunday March 1st. We're carrying out maintenance during the evening/night to create as little disruption as possible. Sorry for the inconvenience - we'll be up and running again shortly.

If you are looking to pre-register your interest in the HTC One M9,click here

For the Samsung S6 pre-registration,click here.

What do I do now?

I want to pay a bill

Why not use our freephone number 1913 and choose the option for billing and payments

I need to check whether I am due an upgrade

Dial 1913 and follow the option for upgrades

Where can I request a PUK code

It's 1913 and follow the option for technical support

Prepay customer?

I want to get my prepay balance

Prepay customers can check their balance by dialling 1745 and the call button

I need to buy/top up my credit

If you have a top up voucher you can apply it by calling 1744

Other queries

If you have an urgent query, please contact our team on Facebook, Twitter, or will be available until 10PM this evening.